Docket, the smart scheduling tool for medical professions
Overview
Services
- Research & strategy
- Product development
- Product design
Introduction
What is Docket?
Scheduling is key to a well-organized medical practice. This became crystal clear during the Covid-19 pandemic. With the peaks and waves of cases, and staffing shortages due to quarantine measures, it’s more important than ever to make the most out of the limited resources available. However, this is a major challenge during times of crisis. Thanks to Docket, our new SaaS tool (Software-As-A-Service), staff optimization, service management, and much more are now perfectly possible.
A sector under pressure when it comes to staff must make the best use of the limited workforce available. Digital support is essential for this.
Challenge
How can we use the limited workforce as efficiently as possible?
Talent is scarce in the Belgian healthcare sector. Only one in three open vacancies is filled. This creates the need to streamline, strengthen, and make more transparent the ever-changing services and schedules.
We live and work in an increasingly complex environment where the work-life balance of our medical professionals must be a priority.
Approach
Digitizing scheduling step by step
Templates are the foundation for simplifying scheduling. They make Docket a model of efficiency. You only need to enter something once, and you can reuse the same template again and again. Finally, you can remove all exceptions or special circumstances. One solution on one platform. Say goodbye to the many lists for sign-ups, sign-offs, and absences. Docket automatically alerts you to any conflicts in your schedule.
The team overview displays the data of the team members along with their service preferences and working hours and days. This way, you can consider the preferences of each team member when creating the schedules. Since Docket organizes this automatically, you no longer have to worry. You can also display any planned future absences (such as vacation days) for each team member.
Solution
Docket tool: effectively managing team schedules and services
Docket is cloud-based and offers a central reference point for your scheduling. This helps you avoid the risk of human errors that could lead to mistakes. The central schedule becomes the truth, the whole truth, and nothing but the truth for each team member. In the medical field, work schedules are never static — they are constantly changing. A scheduling tool for healthcare professionals must therefore be highly flexible. If you have to send an email every time something changes, it can be stressful for team members and they may easily get confused about their working hours. With a cloud-based central schedule, this problem is avoided.
It simplifies coordination within the team. And we haven’t even mentioned the internal communication, which becomes clearer and more efficient.
Docket not only shows the contractual hours of the team members, but also how many hours they have already worked. When someone wants to schedule time off, Docket automatically suggests a team member as a replacement, for example, someone who still needs to complete hours. Thanks to this logic, your scheduling becomes a breeze!
Let’s collaborate
Do you have questions or would you like to know more about how we can help you? Please contact us. We look forward to creating your success story together.